I suffer with chronic ankle sprain and I was referred to Custom Performance by my orthopedist after two courses of therapy at another office, cortisone shots and a trip to an orthopedic surgeon who told me my next step was surgery. Kathleen quickly diagnosed my ankle issues reassured me that i was not destined for surgery. The care I receive from her is awesome - with very thoughtful diagnosis, great exercises I can do at home - all expertly communicated. As the office’s focus is treating runners, Kathleen understands how important it is to be able to run again after injuries. While they are work out-of-network for insurance, their attentiveness (they are not treating multiple patients at at time), their flexibility with appointments/treatment plans and expert care more than make up for it. And of course i have to give an extra shoutout to Katy & Brit for making insurance issues and scheduling a delightful experience!