There is a good reason why Custom Performance is widely known in New York for the unique ability to help runners and their associated injuries. The reason is, Custom Performance handles patients differently than other PTs. While ordinary PT's will have you execute a variety of exercises and send you home, at Custom Performance, the PT's hew to a higher calling. It's called healing. The exercises are demonstrated exclusively for practicing at home. Exercises are individually chosen for your abilities and your injury based on discussions with your PT. For my Achilles injury, with little progress after three months at a general PT firm, I went to Custom Performance. At Custom, Dr. Hoyt understood what was necessary for this specific injury, coached me and helped heal my Achilles injury so I could run again. So, if you are a runner, Custom Performance will find a way to improve the way you heal and perform. No one knows as much about how to heal and work with runners than the PTs at Custom.Read More
Kathleen is the best PT I've ever worked with. My ortho referred me to Custom PT to work through hip flexor tendinitis in preparation for the BK half marathon. Kathleen is highly knowledgeable and hands on. She set a clear plan for my therapy and training regimen and adapted it based on my responses to the various exercises and workouts. It's also super helpful having an app with a weekly schedule for me to follow, with functionality for me to send her real-time progress reports. Their facility is also just a really nice place to rehab and train. I've loved my experience so far.Read More
I am so grateful for the team at Custom Performance. No only did they get me ready for the Chicago Marathon, they created a training plan, gave me detailed workouts, and managed all my injuries with such care and grace that I do not know if I could have crossed the finish line without them. Every PT there is so skilled, they are always staying educated and ahead of trends, and they community that Wendy has created there makes any kind of treatment a pleasure. The classes they offer are better than (and cheaper) than personal training sessions, and you know you are being trained by the best of the best in the New York running community. I wouldn't dream of going anywhere else for injury prevention, recovery, or coaching.Read More
Top notch, running-specific care provided by knowledgeable and compassionate PTs! I trust my health with Lisbeth completely and appreciate her working with me to get me back to running health. Other pluses: AlterG to ramp back up to training provided with rehab treatment, Rapid Recovery Boots which can be also be used at each visit, clean facilities and friendly staff and patient population!Read More
Custom is an amazing community with a great staff to boot! I have been suffering from ITBS for years, and just recently ran 4 miles non-stop pain free. Couldn't have done it without this awesome team.Read More
I am writing to express my sincerest gratitude for all the support I have received throughout my marathon training. To be frank, when I first decided to make the financial commitment to come to Custom , I didn't know what it was going to be like, but everyone said it was the best so I trusted. I came to find that it was worth more than I bargained for and I want to thank you.
I felt listened, I felt taken care of, I learned, I listened. I didn't just get hands on treatment, I received a holistic approach to my training and got the attention I was looking for that I didn't find elsewhere. It was a team effort for sure and most importantly I felt part of a community of people who care about the sport and simply 'got it'. Now I get why people say Custom is the best, because it truly is.Read More
I started running last year and Cat and the custom performance team helped me overcome injuries - ankles and knee- correct my running form, and achieve my goals! Two half marathons in less than a year. This team made the impossible possible with care and kindness from the front desk to the PT table.Read More
Entire staff are professional and the place runs like a well oiled machine. Facilities are clean, spacious, and modern with boutique gym vibes. I'm in great care under Kathleen - her approach is very practical and centered around addressing and fixing the underlying issue of injury. She answers all of my questions directly and patiently.Read More
I suffer with chronic ankle sprain and I was referred to Custom Performance by my orthopedist after two courses of therapy at another office, cortisone shots and a trip to an orthopedic surgeon who told me my next step was surgery. Kathleen quickly diagnosed my ankle issues reassured me that i was not destined for surgery. The care I receive from her is awesome - with very thoughtful diagnosis, great exercises I can do at home - all expertly communicated. As the office’s focus is treating runners, Kathleen understands how important it is to be able to run again after injuries. While they are work out-of-network for insurance, their attentiveness (they are not treating multiple patients at at time), their flexibility with appointments/treatment plans and expert care more than make up for it. And of course i have to give an extra shoutout to Katy & Brit for making insurance issues and scheduling a delightful experience!Read More
These guys know their stuff! I've had 3 sessions so far and already am starting to feel stronger and more confident in my recovery. They are positive, attentive and professional. Highly recommend!Read More
I first discovered Custom when training for my first marathon as I got hurt mid cycle to find out from them that I was overtraining, which I considered. The amount of info I learned from Kat and the team was way more than I expected to walk out the door with. I was under the impression they would help me get better and what excercises to do to strengthen but they gave me an array of knowledge to the point where I fell more in love with the sport. As I am now 2 years into running I cannot imagine not having this facility on my side as its great to check in every few weeks or so even if no injury just to make sure my body is even and able to produce a great form going forward.Read More
I love Custom Performance and have been going there for over a year. I first came here because I was having knee and ankle pain and wanted help from people who knew running and loved the sport as much as I did. Over that past year, Cat has supported me through a stress fracture, trained me to be a stronger and safer runner, and greatly improved my running form. Best of all, Cat has honored my goal of "being able to run until I'm 85" and allowed me to focus on injury-prevention and getting comfortable with outdoor running instead of other goals that aren't as important to me, like speed. I wish I could go to Custom PT forever!Read More
Working with Kathleen at Custom Performance has made a HUGE difference for me. I have seen more than a half dozen other physical therapists in the last five years or so, and though some have been helpful in other ways, none have been able to help me return to running. Indeed, several practitioners over the years have CAUSED me injuries in their offices, doing their exercises, under the PT's supervision! - these injuries have each taken months to recover from.
Kathleen is, by stark contrast, WONDERFUL at getting people of all body types safely back to running - in just a few visits, my ability to run has been transformed. I am so grateful for Kathleen's expert analysis, both on the treadmill and off, and for her expertise, including the range of exercises she has at her finger-tips to recommend for my specific situation.
I do most of my exercises at home, with visits once a month or so to check in and get updates as I progress. Kathleen has been very understanding about working with my schedule and what works best for ME given my ability to do the exercises accurately and safely at home once they have been clearly explained.
I feel very appreciative of how she has enabled me to get back to running in a way that minimizes my risk of future injury.
Had a great experience going to CustomPT to rehab a stress fracture. The PT was super knowledgeable, was able to diagnose what led to the injury, and worked on a comprehensive plan to get back to running. The staff is super friendly, facility is great (yay for an Alter-G!), and going there was a great experience.Read More