There is a good reason why Custom Performance is widely known in New York for the unique ability to help runners and their associated injuries. The reason is, Custom Performance handles patients differently than other PTs. While ordinary PT's will have you execute a variety of exercises and send you home, at Custom Performance, the PT's hew to a higher calling. It's called healing. The exercises are demonstrated exclusively for practicing at home. Exercises are individually chosen for your abilities and your injury based on discussions with your PT. For my Achilles injury, with little progress after three months at a general PT firm, I went to Custom Performance. At Custom, Dr. Hoyt understood what was necessary for this specific injury, coached me and helped heal my Achilles injury so I could run again. So, if you are a runner, Custom Performance will find a way to improve the way you heal and perform. No one knows as much about how to heal and work with runners than the PTs at Custom.Read More
Kathleen is the best PT I've ever worked with. My ortho referred me to Custom PT to work through hip flexor tendinitis in preparation for the BK half marathon. Kathleen is highly knowledgeable and hands on. She set a clear plan for my therapy and training regimen and adapted it based on my responses to the various exercises and workouts. It's also super helpful having an app with a weekly schedule for me to follow, with functionality for me to send her real-time progress reports. Their facility is also just a really nice place to rehab and train. I've loved my experience so far.Read More
I am so grateful for the team at Custom Performance. No only did they get me ready for the Chicago Marathon, they created a training plan, gave me detailed workouts, and managed all my injuries with such care and grace that I do not know if I could have crossed the finish line without them. Every PT there is so skilled, they are always staying educated and ahead of trends, and they community that Wendy has created there makes any kind of treatment a pleasure. The classes they offer are better than (and cheaper) than personal training sessions, and you know you are being trained by the best of the best in the New York running community. I wouldn't dream of going anywhere else for injury prevention, recovery, or coaching.Read More
Custom is an amazing community with a great staff to boot! I have been suffering from ITBS for years, and just recently ran 4 miles non-stop pain free. Couldn't have done it without this awesome team.Read More
I started running last year and Cat and the custom performance team helped me overcome injuries - ankles and knee- correct my running form, and achieve my goals! Two half marathons in less than a year. This team made the impossible possible with care and kindness from the front desk to the PT table.Read More
Entire staff are professional and the place runs like a well oiled machine. Facilities are clean, spacious, and modern with boutique gym vibes. I'm in great care under Kathleen - her approach is very practical and centered around addressing and fixing the underlying issue of injury. She answers all of my questions directly and patiently.Read More
I suffer with chronic ankle sprain and I was referred to Custom Performance by my orthopedist after two courses of therapy at another office, cortisone shots and a trip to an orthopedic surgeon who told me my next step was surgery. Kathleen quickly diagnosed my ankle issues reassured me that i was not destined for surgery. The care I receive from her is awesome - with very thoughtful diagnosis, great exercises I can do at home - all expertly communicated. As the office’s focus is treating runners, Kathleen understands how important it is to be able to run again after injuries. While they are work out-of-network for insurance, their attentiveness (they are not treating multiple patients at at time), their flexibility with appointments/treatment plans and expert care more than make up for it. And of course i have to give an extra shoutout to Katy & Brit for making insurance issues and scheduling a delightful experience!Read More
These guys know their stuff! I've had 3 sessions so far and already am starting to feel stronger and more confident in my recovery. They are positive, attentive and professional. Highly recommend!Read More
Had a great experience going to CustomPT to rehab a stress fracture. The PT was super knowledgeable, was able to diagnose what led to the injury, and worked on a comprehensive plan to get back to running. The staff is super friendly, facility is great (yay for an Alter-G!), and going there was a great experience.Read More
Can't recommend Custom PT enough!
I first visited Custom PT for a metatarsal stress fracture. Not only did Wendy get me back to running safely and with no re-injury, but I also went on to run my first marathon 4 months later. I cannot recommend them highly enough - not only for the physical rehab, but for all the mental support. They really understand runners.
Such a great facility, and Lisbeth is amazing! She is helping me get back to healthy running, something I've been missing out on for several years now.Read More
I was EXTREMELY injured with a hip bursitis injury a month into my marathon training. Kathleen was amazing in the right strategy with a mixture of exercises, alter G running and easing back into running. I was able to complete the marathon because of Custom PT's help and I didn't even have any hip pain! They are also extremely accommodating as I had to change my PT time almost every week. I love it here!Read More
I've been working with Kathleen at Custom PT for several months now and have had a stellar experience. I originally presented with plantar fasciitis developed during marathon training. From the outset Kathleen gave me some great pointers to improve my gait and form and most importantly help me understand what's going on with my feet, tendons, muscles, hips etc. and what exacerbates problems. For me each PT session starts with stretching, targeted work on the issue at hand (thumbs up for Graston technique!), followed by excercise practice (progressing over time) and finally either heat/cold, recovery boots or taping. I feel I'm making real progress building strength and awareness which will hopefully help head off potential injuries in the future. Everyone at Custom PT is ridiculously friendly and helpful!Read More
My PT Center for life.
For nearly 2 years, suffering from hip flexor issues, so running was always painful.
Referred to PT Custom and my first session was on 31st of March 17. The only promise, after the evaluation, I received from Cat was: I'll get you ready for Brooklyn Half Marathon, don't worry.
On 20 May 17 ( 50 days after my 1st session) , I ran my 1st half Marathon in 2 years, pain free.
Thank you Cat, Jordan and all the friendly staff there.
Custom PT is the best!!! They really care about their clients. Your goal becomes their goal and they want you to achieve it! About a month into my 16 week training for my 2nd marathon I started to get severe knee pain. The pain would kick in after about a mile or two and it made it hard to finish training runs, especially the long runs every week. I started going to a different physical therapist that will remain nameless, but after two sessions there I knew I would never make it to the marathon if I stayed there. So I googled running physical therapist and Custom PT came up in my search. I knew after reading the info on their website this was the type of place I needed. I made an appointment with Cat and she was amazing from day one. The first thing she had me do was run on a treadmill while she recorded it. We then watched the video and she told me what I was doing wrong, gave me a couple of cues to try and had me run again and recorded it. We then watched the videos side by side and there was a vast difference just from the simple cues she gave me. We then went through a series of exercises to strengthen muscles that were weak and not being activated that can cause the pain I was experiencing. The video analysis is such an amazing tool at pinpointing what could be causing the injury. She also encouraged me to do the exercises at home and continue running and training with the cues we had worked on earlier. Since my training plan had been disrupted do to the injury she helped me create a plan that would give me the best chance at making it to the marathon healthy and ready. Every time I went in they worked on massaging my IT bands, stretched me out and then put me through an intense workout that was purposely created to strengthen the weaknesses in my legs. The strength training exercises were what I needed and what my training was lacking. I highly recommend Custom PT if you are a runner with an injury and need help getting back on track to achieve your goals. You meet with someone 1 on 1 that cares and wants to help you make it to your race. The entire staff and management are incredible and are super easy to work with. I always looked forward to going to physical therapy and always felt better and stronger after leaving each session. Even missing a few weeks of training due to my injury I still crushed my goal of beating my previous marathon time, my legs felt great the next day and recovery time was very minimal. I couldn’t have done it without Custom PT! Thank you Cat, Greg and Jordan who were the staff I worked most closely with over the last few months.Read More