There is a good reason why Custom Performance is widely known in New York for the unique ability to help runners and their associated injuries. The reason is, Custom Performance handles patients differently than other PTs. While ordinary PT's will have you execute a variety of exercises and send you home, at Custom Performance, the PT's hew to a higher calling. It's called healing. The exercises are demonstrated exclusively for practicing at home. Exercises are individually chosen for your abilities and your injury based on discussions with your PT. For my Achilles injury, with little progress after three months at a general PT firm, I went to Custom Performance. At Custom, Dr. Hoyt understood what was necessary for this specific injury, coached me and helped heal my Achilles injury so I could run again. So, if you are a runner, Custom Performance will find a way to improve the way you heal and perform. No one knows as much about how to heal and work with runners than the PTs at Custom.Read More
Kathleen is the best PT I've ever worked with. My ortho referred me to Custom PT to work through hip flexor tendinitis in preparation for the BK half marathon. Kathleen is highly knowledgeable and hands on. She set a clear plan for my therapy and training regimen and adapted it based on my responses to the various exercises and workouts. It's also super helpful having an app with a weekly schedule for me to follow, with functionality for me to send her real-time progress reports. Their facility is also just a really nice place to rehab and train. I've loved my experience so far.Read More
I am so grateful for the team at Custom Performance. No only did they get me ready for the Chicago Marathon, they created a training plan, gave me detailed workouts, and managed all my injuries with such care and grace that I do not know if I could have crossed the finish line without them. Every PT there is so skilled, they are always staying educated and ahead of trends, and they community that Wendy has created there makes any kind of treatment a pleasure. The classes they offer are better than (and cheaper) than personal training sessions, and you know you are being trained by the best of the best in the New York running community. I wouldn't dream of going anywhere else for injury prevention, recovery, or coaching.Read More
Custom is an amazing community with a great staff to boot! I have been suffering from ITBS for years, and just recently ran 4 miles non-stop pain free. Couldn't have done it without this awesome team.Read More
I started running last year and Cat and the custom performance team helped me overcome injuries - ankles and knee- correct my running form, and achieve my goals! Two half marathons in less than a year. This team made the impossible possible with care and kindness from the front desk to the PT table.Read More
Entire staff are professional and the place runs like a well oiled machine. Facilities are clean, spacious, and modern with boutique gym vibes. I'm in great care under Kathleen - her approach is very practical and centered around addressing and fixing the underlying issue of injury. She answers all of my questions directly and patiently.Read More
I suffer with chronic ankle sprain and I was referred to Custom Performance by my orthopedist after two courses of therapy at another office, cortisone shots and a trip to an orthopedic surgeon who told me my next step was surgery. Kathleen quickly diagnosed my ankle issues reassured me that i was not destined for surgery. The care I receive from her is awesome - with very thoughtful diagnosis, great exercises I can do at home - all expertly communicated. As the office’s focus is treating runners, Kathleen understands how important it is to be able to run again after injuries. While they are work out-of-network for insurance, their attentiveness (they are not treating multiple patients at at time), their flexibility with appointments/treatment plans and expert care more than make up for it. And of course i have to give an extra shoutout to Katy & Brit for making insurance issues and scheduling a delightful experience!Read More
These guys know their stuff! I've had 3 sessions so far and already am starting to feel stronger and more confident in my recovery. They are positive, attentive and professional. Highly recommend!Read More
I love Custom Performance and have been going there for over a year. I first came here because I was having knee and ankle pain and wanted help from people who knew running and loved the sport as much as I did. Over that past year, Cat has supported me through a stress fracture, trained me to be a stronger and safer runner, and greatly improved my running form. Best of all, Cat has honored my goal of "being able to run until I'm 85" and allowed me to focus on injury-prevention and getting comfortable with outdoor running instead of other goals that aren't as important to me, like speed. I wish I could go to Custom PT forever!Read More
Had a great experience going to CustomPT to rehab a stress fracture. The PT was super knowledgeable, was able to diagnose what led to the injury, and worked on a comprehensive plan to get back to running. The staff is super friendly, facility is great (yay for an Alter-G!), and going there was a great experience.Read More
Can't recommend Custom PT enough!
I first visited Custom PT for a metatarsal stress fracture. Not only did Wendy get me back to running safely and with no re-injury, but I also went on to run my first marathon 4 months later. I cannot recommend them highly enough - not only for the physical rehab, but for all the mental support. They really understand runners.
Such a great facility, and Lisbeth is amazing! She is helping me get back to healthy running, something I've been missing out on for several years now.Read More