Fiona Purchas: Front Desk Supervisor

(she/her/hers)

Quote: “The miracle isn’t that I finished. The miracle is that I had the courage to start.”

Personal Story

Fiona always wanted a career that felt meaningful and purpose-driven. Having been a dancer since the age of 3, she grew up understanding the importance of discipline, and caring for the body. However, she often found herself working in corporate-based medical office environments. Because of her background working with small businesses and nonprofits, she was drawn to workplaces that value community, relationships, and making a real impact in people’s lives. When she found Custom Performance, she knew it was the perfect fit: a place where helping people and building meaningful connections come before profit margins.

What Fiona loves most about working at Custom Performance is witnessing clients achieve their goals, whether that means recovering from an injury, reaching a personal fitness milestone, or crossing the finish line of a marathon they trained all year for. Being part of those journeys is incredibly inspiring to her and reminds her of her own background in dance, where discipline, consistency, and personal effort were at the heart of success. She sees a strong connection between dancers, runners, and physical therapy patients: all rely on perseverance, trust in the process, and dedication to improvement.

She is grateful to work in a mission-driven environment centered around helping people move and feel their best, while also allowing her to build meaningful relationships with the community Custom Performance serves.

Email Fiona: Fiona@nycustompt.com

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